Terms of Service
Last updated: June 22, 2025
Please read these Terms of Service ("Terms") carefully before using the website and services offered by Synthmind ("we," "us," or "our"). These Terms govern your access to and use of our website, products, and services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
1. Services
Synthmind provides artificial intelligence and cloud infrastructure consulting services, including but not limited to AI implementation, cloud architecture design, data analytics, and related professional services ("Services"). Our Services are primarily intended for business and enterprise customers.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
3. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to disable or terminate your account if we determine, in our sole discretion, that you have violated these Terms or that your conduct may harm us, our Services, or other users.
4. Client Content
Our Services may allow you to upload, submit, store, send, or receive content ("Client Content"). You retain ownership of any intellectual property rights in your Client Content. By providing Client Content to us, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, create derivative works, communicate, publish, and distribute such Client Content solely for the purpose of providing and improving our Services.
You represent and warrant that:
- You own or have the necessary rights to use and authorize us to use your Client Content as described in these Terms
- Your Client Content does not violate any third-party intellectual property rights, privacy rights, or other rights
- Your Client Content complies with these Terms and all applicable laws and regulations
5. Intellectual Property
Our Intellectual Property
The Services, including all content, features, and functionality, are owned by Synthmind or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our express prior written consent.
Client Intellectual Property
Unless otherwise specified in a separate written agreement, you retain ownership of all intellectual property rights in your pre-existing materials and materials you develop independent of our Services. You grant us a limited license to use these materials solely as necessary to provide the Services to you.
Deliverables
Ownership of deliverables created as part of our Services will be governed by the specific terms in your service agreement or statement of work. Unless otherwise specified, upon full payment for our Services, we grant you a non-exclusive, perpetual license to use deliverables created specifically for you.
6. Confidentiality
Each party may disclose confidential information to the other party during the course of our Services. Confidential information includes any information that is marked confidential or that would reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.
Each party agrees to:
- Protect the confidential information of the other party using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care
- Not use the confidential information of the other party except as necessary to perform its obligations or exercise its rights under these Terms
- Not disclose the confidential information to any third party without the prior written consent of the disclosing party
7. Payment Terms
Payment terms for our Services are specified in the applicable service agreement, statement of work, or invoice. Unless otherwise specified, payment is due within 30 days of invoice date. We reserve the right to charge interest on late payments at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.
8. Term and Termination
These Terms will remain in effect until terminated by either party. You may terminate these Terms by discontinuing use of our Services. We may terminate or suspend your access to our Services at any time for any reason without notice.
Upon termination:
- Your right to use our Services will immediately cease
- You will remain liable for any fees or charges incurred prior to termination
- Any provisions of these Terms that by their nature should survive termination will survive termination
9. Warranties and Disclaimers
We warrant that we will perform the Services in a professional and workmanlike manner in accordance with generally accepted industry standards.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SYNTHMIND BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES GIVING RISE TO THE LIABILITY DURING THE SIX (6) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Synthmind and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
- Your use of our Services
- Your Client Content
- Your violation of these Terms
- Your violation of any rights of another person or entity
12. Website Analytics and Cookies
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
We also use cookies for essential website functionality, performance improvement, and to enhance your browsing experience. By using our website, you consent to our use of cookies as described in our Cookie Policy.
You can choose to disable cookies or to opt out of Google Analytics tracking by following the instructions in our Cookie Policy, but please note that if you do this, you may not be able to use the full functionality of our website.
13. Governing Law and Dispute Resolution
These Terms will be governed by and construed in accordance with the laws of Greece, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Thessaloniki, Greece, and the parties hereby consent to personal jurisdiction and venue therein.
Before filing a claim, each party agrees to try to resolve the dispute by contacting the other party. If a dispute is not resolved within 30 days of notice, either party may bring a formal proceeding.
14. Modifications to the Terms
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will provide notice through our Services or by other means. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the changes.
15. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Synthmind regarding the Services.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
- No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
- Force Majeure: We will not be liable for any failure or delay in performance due to causes beyond our reasonable control.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Synthmind Single Member P.C.
Email: legal@synthmind.io
Address: 40 Marinou Antipa St., Pylaia, 57001, Thessaloniki, Greece