Privacy Policy

At Synthmind, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Information You Provide to Us

We may collect the following types of information when you interact with our website or services:

• Contact Information: Name, email address, phone number, and business address
• Account Information: Username, password, and account preferences
• Business Information: Company name, job title, industry, and business needs
• Communication Information: Messages you send us through contact forms, email, or other channels
• Service Information: Information related to the services you inquire about or engage us for

Information We Collect Automatically

When you visit our website or use our services, we may automatically collect certain information, including:

• Device Information: Computer or mobile device type, operating system, browser type, and device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, and actions taken on our website
• Log Information: IP address, dates and times of access, browser type, referring/exit pages
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and fulfilling your requests
• Communicating with you about our services, updates, and events
• Personalizing your experience and delivering relevant content
• Understanding how users interact with our website and services
• Developing new products and services
• Preventing fraud, enforcing our terms, and protecting our rights
• Complying with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With vendors, consultants, and other service providers who need access to such information to perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets
• Legal Requirements: When required by law or to protect our rights and the rights of others
• With Your Consent: When you have provided consent for specific sharing of your information

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Accessing, correcting, or deleting your personal information
• Objecting to our processing of your information
• Requesting restriction of processing of your information
• Data portability rights
• Withdrawing consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

We use the following types of cookies:

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
• Performance and Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: These enable the website to provide enhanced functionality and personalization.
• Targeting/Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not function properly.

For more detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help us understand how our website is used. Google Analytics uses cookies to collect information about your use of our website, including your IP address. This information is transmitted to and stored by Google on servers in the United States.

Google uses this information to evaluate your use of our website, compile reports on website activity for us, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

We have implemented the following measures to protect your privacy:

• We have activated IP anonymization so that your IP address is shortened before it is stored by Google
• We have configured Google Analytics to automatically delete user and event data after a maximum of 26 months
• We do not use Google Analytics advertising features

You can prevent Google Analytics from recognizing you on return visits to our website by disabling cookies on your browser. You can also install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting your data.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Synthmind Single Member P.C.
Email: privacy@synthmind.io
Address: 40 Marinou Antipa St., Pylaia, 57001, Thessaloniki, Greece