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Frequently Asked Questions

Everything you need to know about working with us.

We offer three flexible engagement models: project-based delivery for well-defined scopes, monthly retainers for ongoing development and optimization, and dedicated team augmentation where our engineers embed directly with your team. We will recommend the model that best fits your goals during the initial strategy call.

Pricing is scope-based and fully transparent. After our initial discovery call, we provide a detailed proposal with fixed milestones and costs — no hidden fees, no surprise invoices. For retainer engagements, we agree on a monthly budget with clearly defined deliverables and regular reviews.

No. We are technology-agnostic. We choose the best tools — open-source or commercial, AWS or GCP, OpenAI or Anthropic — based on your specific requirements for security, data privacy, performance, and budget. You always own your code and infrastructure.

Timelines depend on scope and complexity. A focused proof-of-concept or integration typically takes 2-4 weeks. Full-scale platform builds range from 6-12 weeks. We work in agile sprints with weekly demos, so you see progress from day one and can adjust priorities as needed.

Yes. We offer maintenance and monitoring packages that include performance optimization, model retraining, infrastructure scaling, and 24/7 incident response. Our goal is to ensure your systems keep running at peak performance long after launch.

We are based in the EU (Athens, Greece) and build GDPR compliance into every project from the start. We enforce strict data sovereignty — your data stays within the jurisdictions you specify. All AI systems we build include data anonymization, access controls, and audit trails as standard.

Absolutely. Integration with existing infrastructure is one of our core strengths. Whether it is connecting AI capabilities to legacy ERP systems, extending your current cloud setup, or adding intelligent automation to established workflows, we design solutions that enhance — not replace — what you already have.

Still have questions?

We're happy to discuss your specific situation in a free strategy call.